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Marketing is focused on data results and although I can encompass this in some form, I do not focus our work on data. My service focuses on driving regular and engaging content that will be valuable for your brand which will still help with your marketing. If you need a strategy for your business, we recommend discussing this with one of my partnered business strategists.
If you aren’t an ongoing customer, I always advise to allow for 2-5 business days before receiving a first draft but bigger projects may need at least 10 business days. It may also take 1-3 business days for amendments and 3-7 business days for bigger projects. You can read the Terms of Service for a better idea.
If you have a creative brief, then that’s perfect to start off with. If you don’t have one, then the basic things we would need are:
- Details about your branding including your logos preferably in vector format.
- What is the design for?
- Who is it targeting?
- What precisely does it need to say?
- Any other technical specifications from the platform you intend it for. ie. Instagram post needs 1080×1080 designs.
Yes of course! It will require you to pay the whole amount upfront.
The price may also doubled as I bring it ahead of schedule and inconvenience other clients. I recommend that you also download WhatsApp or Telegram so that we can collaborate and receive feedback quicker.
These files are vector files and will only open with a design software like Adobe Illustrator. They are provided for certain designs where you will need it resized larger or smaller. Vector files allow this to be done without going blurry or pixelated.
PNG files have a transparency which means there are parts of the image that don’t have any colour information (not even white or black). A white image with transparency will show up with either a white-looking or black-looking background because the computer/phone attempts to show it to you in a preview. This does not mean it is just a white box. If you can’t see it, try opening the image in photoshop or an image editor. Our team will often provide a JPG version with the same name to the PNG file so that you can preview white PNGs.
Drafts are only previews of the final work. We provide the draft to gain your feedback first but the final item will be provided in the correct size and resolution.
I am online-based but currently reside in Brisbane. I can come to you if you are anywhere in Brisbane, Gold Coast, Ipswich, and even Sunshine Coast. Otherwise, feel free to email on hello@e-studios.com.au or give a call on 0435 340 403. If I don’t catch your call, please leave a voicemail so I can tell that you want a call back. This separates you from the spam calls.
I cancel the services for a few reasons:
- You have an outstanding invoice
- You were abusive
- You have no marketing plan/goal set that there is nothing for the design to work with
- You were requesting services outside of the scope
A vector illustration provides you with a file that can be resized by printers and designers to print onto anything you wish while a standard portrait is just an image that is 1080 x 1080 pixels (The standard size for a post on instagram).
Yes, this is possible. However, this has to be included in the agreed services you discussed with me. You will also need to have administrator permission and havent’ already engaged another website designer to do the work or advise the website developer about working with me.
When I create logos, I usually create a version of your logo that would fit in an email signature. I do not recommend having an image-only signature. This is because many email providers block images and you would still want the text version of your email. I also cannot setup your email signature for you as this is an IT problem on your end and has nothing to do with design.
Canva is a tool provided so that you do not need a designer. We do not design in Canva but we can send you the file so you can upload it to Canva for yourself. We also cannot guarantee quality when you upload to Canva as this is not the professional tools we use.
This is possible, but subject to my schedule and availability so please contact me for details.
In the past, I have done this for some clients to assist with the workflow. However, many clients tend to abuse my assistance and treat me as a form of “assistant”. This is not my role. I will share designs to you via Google Drive and you may choose to download it and place it wherever you wish.